Remote Support
DBCON offers database remote support services for all your Oracle® database requirements. Irrespective of your location and time zone, our certified experienced professionals will take care of of all your database requirements whether long-term or short-term. We offer remote support in following technologies :-
- Oracle Database Administration
- Oracle Applications Administration
Our remote support services include
Our remote support includes the following services
- Upgradation from Oracle Applications 11i to R12.
- Setup prototype as proof-of-concept to implement any new product, technology or feature (includes setting up on Virtual Machines)
- Installation & Configuration of Oracle Software & Database including features like Real Application Cluster, Data Guard, Data Vault, Audit Vault, Recover Manager (RMAN), Partitioning, Label Security, Automatic Storage Management (ASM) etc.
- Installation, configuration, patching, cloning & up gradation of Oracle Applications.
- Cloning & refreshing of Databases.
- Cloning & refreshing of Oracle Application Instances.
- Troubleshooting & coordinating with Oracle support for bugs and unresolved issues. Troubleshooting & stabilizing Oracle Applications by simulating and resolving functional & technical issues. Coordinating with Oracle support where ever required.
- Review and suggest latest database & application patches including Critical Patch Updates (CPUs) periodically released by Oracle.
- Use tools & utilities like DATALOAD & FNDLOAD to transfer Oracle Applications 11i Setups (Users, Responsibilities, Menus, Customizations, Values Sets etc.) across the instances during implementation phase; thereby considerably reducing manual effort & time.
- System Administration tasks in Oracle Applications 11i including but not limited to maintenance of Users, Responsibilities, Menus, Customizations, Printers and Concurrent Managers & Requests etc.
- Automation of routine DBA tasks. (e.g. move customizations across the environments).
- Coming up with step-by-step instructions for periodic regular work like cloning/refreshing.
- Analyze usage/growth of database and provide capacity planning report.
- Moving from non-Oracle databases to Oracle.
- Moving database across the platforms.
- Database audit, health check & review.
Reach us to discuss your requirements and find out how can we be of assistance to you. You won't be disappointed.
Working remotely
DBCON is not restricted to any geographical area. For remote support we leverage on the power of internet and can serve you anywhere in the world. We can be paid online through credit card and/or paypal. For easier communication we can provide you a local number to call us (applicable in some particular countries) and we will also be available on Skype Messenger 24 hours a day.
